Certified Entity of the Statewide Well being Data Community of New York


Press release:

A global coronavirus pandemic, racial injustice, economic hardship and political turmoil – while history may remember 2020 given the challenges, those difficulties have also proven to be an opportunity for lasting change that will have a positive impact on the lives of metropolitan residents become Rochester and Finger Lakes region.

Rochester RHIO (Regional Health Information Organization) shows in its new two-minute annual community video report how the engagement of employees, stakeholders and participants has led to an even stronger collaboration and infrastructure of health data in 14 countries. It’s available here.

Rochester RHIO is helping to improve the care of more than 1.5 million residents through the secure electronic exchange of critical health information. RHIO has been a leader in the technology, policy and implementation of Health Information Exchange (HIE) for more than a decade. Its leadership and collaboration have regional, state, and national implications.

“Our community has come together in new ways and RHIO has supported us,” said Jill Eisenstein, CEO and President of Rochester RHIO. “We have helped public health officials track and control the spread of COVID-19. launched a new expanded clinical inquiry portal and expanded our work with emergency services providers and community-level organizations to serve patients in our area; and we will work with our community partners to improve health equity in the area by ensuring that health information is free from racial prejudice. “


Explore + Advanced Clinical Query Portal
RHIO’s newly launched Explore + is a redesigned advanced clinical query portal specifically designed to meet the diverse and often complex needs of Health Information Exchange data environments, offering enhanced data characterization with options to view data by encounter, consolidated timeline, and printout .

  • COVID-19 reporting
    From the start of the pandemic, RHIO developed COVID-19 reports for each of the district health departments it oversees. These reports sort, organize, and simplify data from 50+ laboratory sources for COVID-19 testing. Reports provide health officials with secure, quick access to new coronavirus data on a regular basis.
  • Patients benefit from CBO connections
    More than 300 regional Community Based Organizations (CBOs), including social services, behavioral health organizations, and long-term care facilities, are now affiliated with Rochester RHIO. The connection gives them direct and secure access to health information for Medicaid and uninsured patients, improving access to treatment.
  • Racism is a public health crisis
    RHIO is committed to improving the collection of racial and ethnicity data and is working with other regional health authorities and experts to evaluate and reform policies and processes that provide the most accurate information possible.
  • EMS data improves patient care
    A recently completed pilot program now enables emergency services to transfer patient data to Rochester RHIO and the Statewide Health Information Network for New York (SHIN-NY) to improve individual care and improve social services support.

The video and additional story vignettes are now shared across the region. Further information can be found at https://rochesterrhio.org/

About Rochester RHIO

Rochester RHIO is a secure electronic health information exchange for authorized medical providers and 1.5 million residents of Monroe, Allegany, Cayuga, Chemung, GeneseeLivingston, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, and Yates counties in New York State.

The service enables a health care team to share records between institutions and practices and make patient information available anywhere, anytime to ensure the best care. Patients benefit from fewer repetitive tests, easier second opinions, less risk of errors caused by poor handwriting or incomplete records, and more informed care during office visits and emergencies.

It is a qualified entity of the New York Nationwide Health Information Network (SHIN-NY). Healthcare professionals and patients can learn more by visiting RochesterRHIO.org or calling (877) 865-RHIO (7446).

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