“There is tension in virtually every product decision we make, and we have developed a company-wide framework called ‘Better Decisions’ to ensure that we make our decisions accurately and that our goals are directly related to providing the best possible experiences for people are, “he told Joe Osborne, a Facebook spokesman.
These battles put a heavy toll on morale. In an employee survey this month, Facebook employees said they were less proud of the company compared to previous years. Around half of those surveyed believed that Facebook had a positive impact on the world, up from around three-quarters earlier this year. This comes from a copy of the poll known as Pulse, which was reviewed by the New York Times. The employees’ “intention to stay” fell, as did their trust in management.
BuzzFeed News previously reported on the survey results.
Even after election day and its aftermath had passed with few incidents, some disaffected employees quit, saying they could no longer stand working for a company whose products they considered harmful. Others stayed because they argue that they can do more internally. Still others have made the moral calculation that, despite its shortcomings, Facebook does more good than harm.
“Facebook salaries are currently among the highest in the technical field. If you go home with a huge paycheck every two weeks, you have to tell yourself that it’s for a good cause,” said Gregor Hochmuth, a former engineer at Instagram. Belongs to Facebook who left in 2014. “Otherwise, your job is really no different from other industries that are ruining the planet and paying their employees exorbitantly to help them forget.”
With most employees working remotely during the pandemic, much of the soul searching has taken place on Facebook’s internal workplace network.
In May, during the heat of the Black Lives Matter protests, Mr. Zuckerberg angered many employees when he refused to remove a post from President Trump that said, “When the looting begins, the shooting begins.” Legislators and civil rights groups said the Post threatened violence against demonstrators and called for their abolition. But Mr Zuckerberg said the post did not violate Facebook’s rules.
In order to signal their dissatisfaction, several employees founded a new workplace group called “Take Action”. The members of the group, which had grown to more than 1,500 members, changed their profile photos specifically to a picture of a raised fist “Black Lives Matter”.